How ISTRATI media handles your information.

This policy is written in plain language so it's actually readable. It is a general template and not a substitute for legal advice — before publishing this live, have it reviewed by a lawyer familiar with Canadian privacy law (PIPEDA, CASL) and any applicable U.S. state and federal rules (TCPA, CAN-SPAM) for the regions you actually serve.

Who we are

ISTRATI media provides Meta (Facebook and Instagram) advertising management for local service businesses in Canada and the United States. This policy explains what information we collect through our website and application form, how we use it, and the choices you have. Questions can be sent to john@istratimedia.com.

Information we collect

When you submit our application form, we collect:

• Full name
• Business name
• Phone number
• Email address
• Website or social media profile, if provided
• Industry and package selection

Like most websites, we also automatically collect limited technical information when you visit — such as IP address, browser and device type, and general page-visit activity — used for site performance and, if advertising tracking tools such as a Meta Pixel or Google Analytics are active on this site, for measuring how our ads perform.

How we use your information

We use the information you provide to:

• Contact you by phone, SMS/text message, and email to follow up on your application, answer questions, and discuss whether our services are a fit
• Schedule onboarding calls and manage your account if you become a client
• Send updates related to your campaign, billing, or account, if you're a client
• Improve our website, offers, and advertising based on aggregate trends
• Meet our own legal, accounting, and recordkeeping obligations

Your consent

For SMS specifically: message and data rates may apply, message frequency varies, and you can opt out at any time by replying STOP to any text we send, or by emailing us directly. For email, every marketing message includes an unsubscribe option. You may also withdraw consent at any time by contacting john@istratimedia.com — we'll action the request within a reasonable timeframe, consistent with Canada's Anti-Spam Legislation (CASL) and applicable U.S. telemarketing and email rules.

How we share your information

We do not sell, rent, or share your personal information with third parties for their own marketing purposes. Your information is used solely by ISTRATI media to provide and improve our services. We may share limited information with:

• Service providers who help us operate — such as our form-processing provider, email host, and website hosting — solely to deliver those services on our behalf, under confidentiality obligations
• Advertising platforms (such as Meta) strictly for the purpose of managing and measuring campaigns you've asked us to run, where applicable
• Authorities, if required to comply with a legal obligation, court order, or to protect our legal rights

Cookies and tracking

This site may use cookies or similar technologies (such as a Meta Pixel or Google Analytics) to understand site traffic and measure ad performance. You can control or disable cookies through your browser settings; doing so may affect some site functionality.

Data retention

We keep your information only as long as necessary to respond to your inquiry, provide our services, and meet legal or accounting requirements, after which it is deleted or anonymized.

Data security

We take reasonable technical and organizational steps to protect your information from unauthorized access, loss, or misuse. No method of transmission or storage is 100% secure, but we work to keep your data safe.

Your rights

You can ask us at any time to:

• Access the personal information we hold about you
• Correct inaccurate information
• Delete your information from our records
• Withdraw consent to be contacted, at any point, for any reason

To exercise any of these, email john@istratimedia.com. We'll respond within a reasonable timeframe.

Children's privacy

Our services are directed at business owners and are not intended for anyone under 18. We do not knowingly collect information from minors.

Changes to this policy

We may update this policy from time to time to reflect changes in our practices or applicable law. The effective date at the top will always reflect the most recent version.

Contact us

ISTRATI media
Montreal, Quebec, Canada
Email: john@istratimedia.com